Your opinion really matters, kindly take a few moments to fill in this survey, which will help us to improve our service.
Kindly note all information will be treated with the highest level of confidentiality.
Contact Information:
*Title
--Select--
Mr.
Mrs.
Ms.
*
Name :
* Email
* Telephone
May we contact you for follow up or promotions?
--Select--
Yes
No
Visit Details:
Country :
--Select--
UAE
Turkey
Slovakia
Russia
Qatar
Poland
Oman
Lebanon
Kuwait
KSA
Jordan
Egypt
Czech Republic
Cyprus
Bahrain
Division :
--Select--
Brand :
--Select--
Location :
--Select--
Date of visit
Approximate time of visit
1
2
3
4
5
6
7
8
9
10
11
12
AM
PM
Please rate the following in regard to your latest visit to an Alshaya store or restaurant:
Greeting and Smile:
--Select--
Delightful
Good
Need Improvement
Quality of Product/ Food:
--Select--
Delightful
Good
Need Improvement
Variety of Product/ Food
--Select--
Delightful
Good
Need Improvement
Atmosphere and Cleanliness:
--Select--
Delightful
Good
Need Improvement
Helpfulness/ Knowledge of staff :
--Select--
Delightful
Good
Need Improvement
Speed of Service
--Select--
Delightful
Good
Need Improvement
Were you thanked and encouraged to visit again?
--Selcte--
Delightful
Good
Need Improvement
Would you like to thank the staff you dealt with for exceptional service?
--Select--
Yes
No
To improve service, what would you like us to do differently
Would you visit again?
--Select--
Yes
No
Would you recommend us to family and friends?
--Select--
Yes
No
Would you like to participate in our mystery shopper program?
--Select--
Yes
No